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invomo - numbers and call management
The quality, motivation and commitment of our people is key to achieving our business goals. We’re a young entrepreneurial company, highly skilled at understanding our customer needs and flexible enough to deliver high quality services and tailored solutions, frequently at impressive speed.

We have a team of like-minded individuals who are core to our success. The way we work promotes employee involvement, open communication, teamwork and co-operation and we endeavour to support and develop our people for both personal and organisational growth.


Nick Wiley – CEO
CEO Nick Wiley has been with the company since 2004. He leads the team that has been responsible for the creation of Invomo, through the acquisition of Band-X and integration with PNC in October 2007, transforming the company into a £35m organization that uniquely positions its customers (rather than telecoms hardware) at the heart of its operations. Invomo's proposition now combines both traditional and IP telephony switching, IVR and billing capabilities.

As COO of PNC Telecom, Nick managed the acquisition and integration of the assets of Telecom 1 in November 2005, doubling the company revenues, with primary responsibility to deliver an effective back-office infrastructure that remains in place at City Road today.

Nick has a background in general management and business development roles in corporate environments including M&S, GrandMet and Exel plc.

Nick, despite advancing years, still plays Sunday league football in his spare time, where he now has to compete with his eleven year old son. He is also an accomplished cook, who has been known to have been shouted at (during culinary courses) by some of the UK’s best known chefs.

Greg Thomas – Sales Director
Greg joined PNC Telecom as Sales Director in 2005 from ScanSoft International (who became Nuance Communications in 2006) where he was Sales Manager UK, Ireland and South Africa.

Greg has focused the sales team on the marketing and implementation of propositions that are complementary to the customers needs. He has been a key player in evolving the company from being a supplier of telecom products to offering a range of business critical applications that drive new revenues, reduce operational costs and deliver customer service. Greg has helped to develop Invomo’s strong industry partnerships with HP, Genesys and BT. Previously Greg was at Nortel Networks and Datapulse.

Outside life in telecoms, Greg spends his time trotting around after his horse-mad family or attempting to regain past glories on the rugby field; unfortunately age and weight are both against him!

Ryan O'Reilly Operations Director
Ryan O’Reilly joined Invomo in October 2007, having spent seven years previously as Operations Manager at Band-X. He is responsible for the delivery and management of an Operational infrastructure that meets the requirements of the business and supports promises made to Invomo’s customers. Previously Ryan has also worked for Protel and Redstone Telecom.

Outside of work Ryan enjoys spending time with his family and when he escapes can be found relieving his stress down at the local gym.

Ben Thompson – Technical Director
Ben joined Invomo in October 2008 with a brief to lead the Development and Product Management teams and create a Centre of Excellence for Speech, Voice and Mobile Products & Solutions.

Prior to joining Invomo, Ben spent eight years with RightNow Technologies, the last three in their Professional Services group delivering speech recognition based solutions integrated into call centres, for clients such as easyJet and TfL OysterCard. Prior to that Ben spent five years as a System Engineer, designing, implementing and delivering CRM solutions for customers such as British Airways, Ubisoft and Pioneer GB.

When he's not at work, Ben enjoys music and movies, and has a passion for the latest gadgets and technologies that enhance his viewing and listening experience. A fan of snooker, Ben can often be seen with his cue and sporting one of his 'competition grade' waistcoats in preparation for a night at the snooker hall!

Karen Leigh HR Manager
Karen joined the HR team in April 2007 and became head of the function in February 2009. Karen provides strategic support to all Invomo functions to help them fulfill their functional objectives. Prior to joining Invomo, Karen’s experience includes 4 years working for Virgin Mobile and she has worked within other corporate functions for a number of other companies.

Outside of work Karen teaches ballet and tap (dancing not plumbing) and provides a comprehensive housekeeping, banking and taxi service to her two children.