Telephony-based interaction with consumers has resulted in a new revenue stream
for their business and entertainment for both viewers and readers. Print-based classified
advertisers have had to respond to new online competitors with their own online
services and improvements to their print based offers to maintain circulation levels.
Invomo can provide creative telephony based services that improve service, create
customer loyalty and generate revenues.
We understand the challenges, such as the regulatory framework, and work with our
clients to ensure that we match 'best practice' as a minimum. We have our own compliance
manager to ensure that our internal procedures meet the high standards expected
of us. The handling of consumer enquires, maintaining links with Ofcom and PhonepayPlus
(formerly known as ICSTIS) ensure we continue to supply up to the minute advice.
Our understanding and approach allows us to develop creative solutions…
- Protecting your customers - Autotrader,
part of the Trader Media Group came to us looking for a solution to exclude canvassers
from calling their advertisers. We listened, we learned, and we delivered. The Telesafe™
product was developed and launched by us for Autotrader and customers are now experiencing
the benefits that the service delivers every week.
- Meeting the demand - through working with
our partners and our own infrastructure we have the capacity to cope with high concurrent
call demand and we provide all types of marketing numbers from local to national
and premium rate. We can also source, at low cost, prizes for competitions and auctions
from brand owners as part of our service.
- Competitions, always compliant - with Invomo's
Winner Selection Service you can rely on us to get things right and meet the latest
compliance challenges. This smart application, hosted by Invomo,has access via a
simple web interface. Your competition entrants can place their competition entry
by SMS, Website or an IVR, giving everyone an equal chance of becoming your winner.
A key feature of this application is that you can't access the database of entries
until the competition has closed, and once it has closed one quick click of a button
will start our random generator into action giving you your winner in a split second.
All this and the database stores all the information you need for easy tracking
and reference.
We know how to work to deadlines and understand that implementing new services within
hours is essential. All applications generate highly detailed analysis of sales
traffic available through the secure
Enable portal.
This delivers transparent records for voting/polling application and ensures that
activities that generate the most calls are easily identified.