This website is brought to you by Invomo Ltd. We take the privacy of our
website users very seriously. We ask that you read this Privacy Policy ('the
Policy') carefully as it contains important information about how we will use
your personal data. For the purposes of the Data Protection Act 1998, Invomo Ltd
('we' or 'us') is the 'data controller' (i.e. the company who is responsible
for, and controls the processing of your personal data).
Personal data we may collect about you
We will obtain personal data about you (such as your name, address, email,
contact number, etc) whenever you complete an online form. For example, we will
obtain your personal data when you complete a contact form for more information.
We may also obtain sensitive personal data about you if you volunteer it during
the completion of an online form. If you volunteer such information, you will be
consenting to our processing it for the purpose of marketing campaigns. We may
monitor your usage of this website. This may include monitoring how many times
you visit, which pages you go to, traffic data, location data and the
originating domain name of a user's internet service provider . This information
helps us to build a profile of our users. Some of this data will be aggregated
or statistical, which means that we will not be able to identify you
individually. Please see further the section on 'Use of
cookies' below. Occasionally we may receive information about you from
other sources (such as credit reference agencies) which we will add to the
information which we already hold about you in order to help us provide products
and services and improve our service to you.
How we may use your personal data
We will use your personal data for the purposes described in the data
protection notice that was given to you at the time your data were obtained.
These purposes include:
- to help us identify you and any accounts you hold with us
- administration
- statistical analysis
- customer profiling and analysing your purchasing preferences
- marketing--see 'Marketing and opting out' below
- fraud prevention and detection
- billing and order fulfilment
- customising this website and its content to your particular preferences
- to notify you any changes to this website or our services which may affect
you
- security vetting
- improving our services
Marketing and opting out
We may share your personal data with organisations who are our business
partners and we or they may contact you, unless you have asked us or them not to
do so, by mail, telephone, SMS, text/picture/video message, fax, or email, about
products, services, promotions or special offers that they feel will be relevant
to you.
If you prefer not to receive any further marketing communications from us,
you can opt out at any time. See further 'Your rights' below
Disclosure of your personal data
We may disclose your personal data to:
- other companies within our group
- our agents and service providers law enforcement agencies in connection
with any investigation to help prevent unlawful activity
- our business partners in accordance with the 'Marketing and opting
out' section above
Keeping your data secure
We will use technical and organisational measures to safeguard your
personal data, for example:
- access to your account is controlled by password and username which are
unique to you
- we store your personal data on secure servers
Whilst we will use all reasonable efforts to safeguard your personal data,
you acknowledge that the use of the internet is not entirely secure and for this
reason we cannot guarantee the security or integrity of any personal data which
are transferred from you or to you via the internet.
Monitoring
We may monitor and record communications with you (such as telephone
conversations and emails) for the purpose of quality assurance, training, fraud
prevention and compliance.
Analytics service
This website uses Trovus Analytics, a web analytics service provided by White Label Intelligence Limited. ("WLI"). Trovus Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Trovus on servers in the United Kingdom. Trovus will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Trovus may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Trovus's behalf. Trovus will not associate your IP address with any other data held by Trovus. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Trovus in the manner and for the purposes set out above.
Information about other individuals
If you give us information on behalf of someone else, you confirm that the
other person has appointed you to act on his/her behalf and has agreed that you
can:
- give consent on his/her behalf to the processing of his or her personal
data
- receive on his/her behalf any data protection notices
- give consent to the transfer of his/her personal data abroad
Use of cookies
When you use this website, we may collect information about your computer,
such as your IP address and/or browser, which we will use for administration
purposes and statistical analysis. This information will not usually identify
you personally. We may also obtain information about your online movements and
use of the internet. We do this by placing a 'cookie', which is a small file, on
your computer's hard disk. Cookies are used for several reasons:
- to recognise you whenever you visit this website
- to speed up access to this website (so you do not have to log on each
time)
- to build a profile about you
- to better target our marketing and advertising campaigns
The vast majority of web browsers accept cookies. However, you can change
your browser settings so that cookies are not accepted. If you do this, you may
lose some of the functionality of this website.
Your rights
You have the right, subject to the payment of a small fee currently £10 to
request access to personal data which we may process about you. If you wish to
exercise this right you should:
- put your request in writing
- include proof of your identity and address (e.g. a copy of your driving
licence or passport, and a recent utility or credit card bill)
- attach a cheque in the amount of £10 made payable to Invomo Ltd
- specify the personal data you want access to, including any account or
reference numbers where applicable.
You have the right to require us to correct any inaccuracies in your data
free of charge. If you wish to exercise this right you should:
- put your request in writing
- provide us with enough information to identify you (e.g. account number,
username, registration details)
- specify the information that is incorrect and what it should be replaced
with.
You also have the right to ask us to stop processing your personal data for
direct marketing purposes. If you wish to exercise this right you should:
- put your request in writing (an email sent to marketing@invomo.com with a
header that says 'Unsubscribe' is acceptable)
- provide us with enough information to identify you (e.g. account number,
username, registration details)
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to
info@invomo.com or you can write to us at 130 City Road, London, EC1V 2NW or call us on +44 (0)844 88 88 500.
Our registered office is 130 City Road, London, EC1V 2NW We may change this privacy policy from time to time.
You should check this policy occasionally to ensure you are aware of the most recent version which will apply
each time you access this website.